01 — Introduction    01 — Introduction    01 — Introduction    01 — Introduction    01 — Introduction    01 — Introduction    01 — Introduction 01 — Introduction 01 — Introduction 01 — Introduction

01 — Introduction    01 — Introduction    01 — Introduction    01 — Introduction    01 — Introduction    01 — Introduction    01 — Introduction 01 — Introduction 01 — Introduction 01 — Introduction

We understand that your data is private and we must have a lawful basis for using it. This may be because the data is necessary for the performance of our contract with you, because you have consented, or because it is in our legitimate business interests. This Privacy Policy sets out how Red Bear Chauffeur Services Ltd (“Red Bear”) uses and protects any information we hold about you.

We understand that your data is private and we must have a lawful basis for using it. This may be because the data is necessary for the performance of our contract with you, because you have consented, or because it is in our legitimate business interests. This Privacy Policy sets out how Red Bear Chauffeur Services Ltd (“Red Bear”) uses and protects any information we hold about you.

02 — Contact us    02 — Contact us    02 — Contact us    02 — Contact us    02 — Contact us    02 — Contact us    02 — Contact us 02 — Contact us 02 — Contact us 02 — Contact us

02 — Contact us    02 — Contact us    02 — Contact us    02 — Contact us    02 — Contact us    02 — Contact us    02 — Contact us 02 — Contact us 02 — Contact us 02 — Contact us

Please contact Red Bear if you have any queries about your data or the way we use it:

Address:
37-39 Southgate Street,
Winchester, Hampshire
SO23 9EH

Data Protection Officer Email address:
info@redbear.services

Telephone number:
+44 7805 045 798

Please contact Red Bear if you have any queries about your data or the way we use it:

Address:
37-39 Southgate Street,
Winchester, Hampshire
SO23 9EH

Data Protection Officer Email address:
info@redbear.services

Telephone number:
+44 7805 045 798

03 — Information we collect from you    03 — Information we collect from you    03 — Information we collect from you    03 — Information we collect from you    03 — Information we collect from you    03 — Information we collect from you    03 — Information we collect from you 03 — Information we collect from you 03 — Information we collect from you 03 — Information we collect from you

03 — Information we collect from you    03 — Information we collect from you    03 — Information we collect from you    03 — Information we collect from you    03 — Information we collect from you    03 — Information we collect from you    03 — Information we collect from you 03 — Information we collect from you 03 — Information we collect from you 03 — Information we collect from you

a — If you browse our website, make a booking or make payment to us we may collect and process the following data about you:

— Information that you provide to us on our website, or by email, phone or other correspondence. This includes information provided at the time of making bookings for our services such as the names, places and identifying details we need to provide our service.

— Records of any correspondence we may have with you.

— Details of your visits to our site and the resources that you access.

b — We may also collect data such as your device, browser and IP address for system administration and to report aggregate information. This is statistical data and does not of itself identify you as an individual.

c — Our website uses cookies to distinguish you from other users. This helps us provide you with a good experience and allows us to improve our site. Cookies fall into the following broad categories:

— Strictly necessary cookies.
These are essential for you to use the site. They do not gather information about you that could be used for marketing. They expire when you leave our website and we do not need your consent to use them. They include shopping cart cookies.

— Performance Cookies.
These store anonymous information, used to allow us to analyse how people use our site so that we can improve it, and advertising cookies. These cookies can be deleted from your browser history at any time. By using our site you consent to the use of these cookies.

— Functionality Cookies.
These remember your preferences to personalise your experience on our site, for example ensuring you don’t see a pop-up more than once. By using our website you agree to us placing this type of cookies on your device. The cookies can be deleted from your browser history at any time.

— Targeted Advertising Cookies.
These cookies are used to deliver adverts that are more relevant to you and help measure the effect of an advertising campaign. They collect information about browser habits to target advertising or website content. We need your consent to use these cookies and will ask for it in a pop-up or header/footer bar.

a — If you browse our website, make a booking or make payment to us we may collect and process the following data about you:

— Information that you provide to us on our website, or by email, phone or other correspondence. This includes information provided at the time of making bookings for our services such as the names, places and identifying details we need to provide our service.

— Records of any correspondence we may have with you.

— Details of your visits to our site and the resources that you access.

b — We may also collect data such as your device, browser and IP address for system administration and to report aggregate information. This is statistical data and does not of itself identify you as an individual.

c — Our website uses cookies to distinguish you from other users. This helps us provide you with a good experience and allows us to improve our site. Cookies fall into the following broad categories:

— Strictly necessary cookies.
These are essential for you to use the site. They do not gather information about you that could be used for marketing. They expire when you leave our website and we do not need your consent to use them. They include shopping cart cookies.

— Performance Cookies.
These store anonymous information, used to allow us to analyse how people use our site so that we can improve it, and advertising cookies. These cookies can be deleted from your browser history at any time. By using our site you consent to the use of these cookies.

— Functionality Cookies.
These remember your preferences to personalise your experience on our site, for example ensuring you don’t see a pop-up more than once. By using our website you agree to us placing this type of cookies on your device. The cookies can be deleted from your browser history at any time.

— Targeted Advertising Cookies.
These cookies are used to deliver adverts that are more relevant to you and help measure the effect of an advertising campaign. They collect information about browser habits to target advertising or website content. We need your consent to use these cookies and will ask for it in a pop-up or header/footer bar.

04 — How we use your data    04 — How we use your data    04 — How we use your data    04 — How we use your data    04 — How we use your data    04 — How we use your data    04 — How we use your data 04 — How we use your data 04 — How we use your data 04 — How we use your data

04 — How we use your data    04 — How we use your data    04 — How we use your data    04 — How we use your data    04 — How we use your data    04 — How we use your data    04 — How we use your data 04 — How we use your data 04 — How we use your data 04 — How we use your data

We take your privacy seriously and will never disclose, share or sell your data without your consent unless required to do so by law. We only retain your data for as long as is necessary and for the purpose specified. The purposes and reasons for processing your personal data are:

— to provide an effective and efficient service to you

— to comply with our legal obligations, for example for accounting and tax purposes or fraud prevention

— we may occasionally send you marketing information which we believe it is beneficial to you. Such information will be non-intrusive and is processed on the grounds of legitimate interests. You may opt out at any time.

We take your privacy seriously and will never disclose, share or sell your data without your consent unless required to do so by law. We only retain your data for as long as is necessary and for the purpose specified. The purposes and reasons for processing your personal data are:

— to provide an effective and efficient service to you

— to comply with our legal obligations, for example for accounting and tax purposes or fraud prevention

— we may occasionally send you marketing information which we believe it is beneficial to you. Such information will be non-intrusive and is processed on the grounds of legitimate interests. You may opt out at any time.

05 — Service Providers    05 — Service Providers    05 — Service Providers    05 — Service Providers    05 — Service Providers    05 — Service Providers    05 — Service Providers 05 — Service Providers 05 — Service Providers 05 — Service Providers

05 — Service Providers    05 — Service Providers    05 — Service Providers    05 — Service Providers    05 — Service Providers    05 — Service Providers    05 — Service Providers 05 — Service Providers 05 — Service Providers 05 — Service Providers

We may use third parties to facilitate our service or to analyse how our service is used. These third parties may have access to your data only to perform these tasks on our behalf and are obliged not to process it or disclose it for any other purpose. These third parties include:

— Business partners (for example, financial services institutions, secure payment providers, insurers) who help provide our service or operate our business.

— Government and regulatory bodies such as HMRC and the Information Commissioner’s Office.

— Other organisations and businesses who provide services to us such as debt recovery agencies, providers of back-up and server hosting, IT software and maintenance, data analytics and document storage.

— Credit Reference and Fraud Prevention Agencies.

We may use third parties to facilitate our service or to analyse how our service is used. These third parties may have access to your data only to perform these tasks on our behalf and are obliged not to process it or disclose it for any other purpose. These third parties include:

— Business partners (for example, financial services institutions, secure payment providers, insurers) who help provide our service or operate our business.

— Government and regulatory bodies such as HMRC and the Information Commissioner’s Office.

— Other organisations and businesses who provide services to us such as debt recovery agencies, providers of back-up and server hosting, IT software and maintenance, data analytics and document storage.

— Credit Reference and Fraud Prevention Agencies.

06 — How long we store your data    06 — How long we store your data    06 — How long we store your data    06 — How long we store your data    06 — How long we store your data    06 — How long we store your data    06 — How long we store your data 06 — How long we store your data 06 — How long we store your data 06 — How long we store your data

06 — How long we store your data    06 — How long we store your data    06 — How long we store your data    06 — How long we store your data    06 — How long we store your data    06 — How long we store your data    06 — How long we store your data 06 — How long we store your data 06 — How long we store your data 06 — How long we store your data

We will not keep your personal data for any longer than is necessary in light of the reason for which it was first collected. Your personal data will, therefore, be kept for as long as your account with us remains open; or if shorter for the six years required of businesses by HMRC.

We will not keep your personal data for any longer than is necessary in light of the reason for which it was first collected. Your personal data will, therefore, be kept for as long as your account with us remains open; or if shorter for the six years required of businesses by HMRC.

07 — Safeguarding Measures    07 — Safeguarding Measures    07 — Safeguarding Measures    07 — Safeguarding Measures    07 — Safeguarding Measures    07 — Safeguarding Measures    07 — Safeguarding Measures 07 — Safeguarding Measures 07 — Safeguarding Measures 07 — Safeguarding Measures

07 — Safeguarding Measures    07 — Safeguarding Measures    07 — Safeguarding Measures    07 — Safeguarding Measures    07 — Safeguarding Measures    07 — Safeguarding Measures    07 — Safeguarding Measures 07 — Safeguarding Measures 07 — Safeguarding Measures 07 — Safeguarding Measures

We take every reasonable precaution to protect you and your data from unauthorised access, alteration, disclosure or destruction and have several layers of security measures in place, including:

— Unique account numbers and passwords where requested.

— Data is held securely on our systems on a managed firewalled network with anti-virus and anti-malware protection.

— Regular backups of our internal server data to ensure that no data is lost.

— Payments are encrypted with trusted providers.

— Hard copies of documents, where needed, are stored in lockable offices.

Whilst all reasonable efforts have been made to protect your personal data you acknowledge that we cannot fully guarantee the security of all personal data, so if you have any specific concerns please contact us.

We take every reasonable precaution to protect you and your data from unauthorised access, alteration, disclosure or destruction and have several layers of security measures in place, including:

— Unique account numbers and passwords where requested.

— Data is held securely on our systems on a managed firewalled network with anti-virus and anti-malware protection.

— Regular backups of our internal server data to ensure that no data is lost.

— Payments are encrypted with trusted providers.

— Hard copies of documents, where needed, are stored in lockable offices.

Whilst all reasonable efforts have been made to protect your personal data you acknowledge that we cannot fully guarantee the security of all personal data, so if you have any specific concerns please contact us.

08 — Controlling your information    08 — Controlling your information    08 — Controlling your information    08 — Controlling your information    08 — Controlling your information    08 — Controlling your information    08 — Controlling your information 08 — Controlling your information 08 — Controlling your information 08 — Controlling your information

08 — Controlling your information    08 — Controlling your information    08 — Controlling your information    08 — Controlling your information    08 — Controlling your information    08 — Controlling your information    08 — Controlling your information 08 — Controlling your information 08 — Controlling your information 08 — Controlling your information

— We may send you marketing/promotional information about our service if you tell us that you wish this to happen. You can stop such contact by clicking the ‘unsubscribe’ button on any email.

— You may request details of personal information which we hold about you under data protection legislation. A small fee will be payable. If you would like a copy of the information held on you please contact us.

— If you believe that any information we are holding on you is incorrect or incomplete, please contact us as soon as possible. We will promptly correct any information found to be incorrect.

— We may send you marketing/promotional information about our service if you tell us that you wish this to happen. You can stop such contact by clicking the ‘unsubscribe’ button on any email.

— You may request details of personal information which we hold about you under data protection legislation. A small fee will be payable. If you would like a copy of the information held on you please contact us.

— If you believe that any information we are holding on you is incorrect or incomplete, please contact us as soon as possible. We will promptly correct any information found to be incorrect.

09 — Changes    09 — Changes    09 — Changes    09 — Changes    09 — Changes    09 — Changes    09 — Changes    09 — Changes    09 — Changes    09 — Changes    09 — Changes    09 — Changes   

09 — Changes    09 — Changes    09 — Changes    09 — Changes    09 — Changes    09 — Changes    09 — Changes    09 — Changes    09 — Changes    09 — Changes    09 — Changes    09 — Changes   

We may update this Policy and will notify you of any changes by posting the updated Policy on our website. Please review this Policy from time to time to ensure you are happy with any changes.

We may update this Policy and will notify you of any changes by posting the updated Policy on our website. Please review this Policy from time to time to ensure you are happy with any changes.

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We charge a straight hourly rate. No additional fees or charges. All day, every day.

We charge a straight hourly rate.
No additional fees or charges.
All day, every day.

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